We can only accept 10 applications per month, and ONE application per account
Why do we need customer experience survey?
Because we highly value your shopping experiences! With your feedback, we can improve our customer services, website functionality, product quality and make your aosom experience more awesome!
How does the reward system work?
Complete our survey by providing your honest feedback.After we review your feedback,you will receive a cash rebate equivalent to 50%（up to CA$100）of the value of your order!Please note that no-effort or low-effort survey responses will not receive a reward.
How do I participate?
Simply click the "APPLY NOW" button, fill out the survey by following our system instructions.
There are currently 0 open signup slots available
Fill out and submit your survey profile information
Create an Order & Submit Survey
Shopping at Aosom.ca while taking a screenshot of the page if you encountered any issues. Click the the "APPLY NOW" button and put all the details and screenshot(s) in our system.
Receive a Reward！
Receive a cash rebate equivalent to 50% (up to CA$100) of the value of your order!
Q: How do signup slots work?
A: Depending on product, a set number of participants is selected for the Customer Experience Survey. When open signup slots are available, the Apply Now button will be active, and the number of remaining slots will be displayed above it. Once the number of needed participants is reached, there will be no further slots available for that survey.
Q: Once I sign up, when can I start the survey?
A: You will receive an approval email after you signed up for the program. Once you receive the approval email you can start shopping and use your order information to do the survey. Take notes and screenshot for any issues occurred during your shopping progress, so you can use that information for your survey later.
Q: Is there a requirement of the time for my order that I can use for the survey?
A: Yes, the order you use to participate in our survey must be placed within the last 30 days before the day you submit your survey.
Q: How long will it take for my survey to be processed?
A: Once you submit your experience survey, in normal circumstances it will be processed within 7 business days.
Q: Are products purchased while participating in this program handled differently when it comes to warranties, returns and customer service requests?
A: We will provide our same standard of service when it comes to warranties, returns and customer service requests for products you purchase while participating in this program.
Aosom Visitor Application
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