We can only accept 10 applications per month, and ONE application per account
Why do we need customer experience survey?
Because we highly value your shopping experiences! With your feedback, we can improve our customer services, website functionality, product quality and make your aosom experience more awesome!
How does the reward system work?
Complete our survey by providing your honest feedback. After we review your feedback, you will receive a 10%-50% off coupon code that can apply to your future order.
How do I participate?
Simply click the "APPLY NOW" button, fill out the survey by following our system instructions.
There are currently 0 open signup slots available
Fill out and submit your survey profile information
Create an Order & Submit Survey
Shopping at Aosom.ca while taking a screenshot of the page if you encountered any issues. Click the the "APPLY NOW" button and put all the details and screenshot(s) in our system.
Receive a Reward！
Receive a 10%-50% off coupon that can be applied to any future order!
Q: How do signup slots work?
A: Depending on product, a set number of participants is selected for the Customer Experience Survey. When open signup slots are available, the Apply Now button will be active, and the number of remaining slots will be displayed above it. Once the number of needed participants is reached, there will be no further slots available for that survey.
Q: Once I sign up, when can I start the survey?
A: Customer Experience signups are reviewed and approved manually. You will receive an email once you are approved. Once you receive the approval email, you are all set to start shopping and complete the survey! Please be sure to record any problems you encounter during the shopping process in the form of text and screenshots, for submission in your survey.
Q: How long will it take for my survey to be processed?
A: Once you submit your experience survey, in normal circumstances it will be processed within 7 business days.
Q: Are products purchased while participating in this program handled differently when it comes to warranties, returns and customer service requests?
A: We will provide our same standard of service when it comes to warranties, returns and customer service requests for products you purchase while participating in this program.
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